Opening Hours: Monday to Friday 7am - 7pm | Contact: +27 (0) 41 373 0682

Our patient satisfaction survey

Thank you for participating in our patient satisfactory survey. Please be ensured that any information you provide is kept strictly confidential. Should you however wish for us to contact you and/or provide you with any feedback, please complete the Name and Surname fields or kindly provide us with your contact details in the comments box below

Name (optional)

Surname (optional)

Your procedure

Your age category

Your gender

Your attending doctor

Your medical administrator

Your medical scheme

Your email address (optional)

Nursing / admin staff

 

All staff are friendly, respectful and helpful

Information required from you prior to your procedure was clearly communicated

Admission process clear and understandable

Patient privacy is respected during your stay

Our Nursing Staff provided explanations to your questions and responded to your needs

Our Admin Staff assisted you with your administrative needs and questions

Hospital environment

 

Waiting time before your procedure: Reception waiting area

Waiting time before procedure: in ward

Overall level of cleanliness and comfort in the ward

Overall level of comfort in the Reception waiting area

Cleanliness of our bathroom facilities

Minimum noise maintained for patient comfort

Pain management and medication information

 

Pain is well controlled

Your medication and its possible side effects was explained to you

You were provided with a Discharge Information document detailing your post-operative instructions before you were discharged

Please let us know if there is anything we could have done to improve your experience during your stay at our facility.

 

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+27 (0) 41 373 0682

openingtimes

Mon - Fri : 7am - 7pm